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Standard Service for selected countries: delivery within 15-30 days.
Please keep in mind that our shipping times should be used as a guide only and are based on time from dispatch.FASHIONWISE cannot take responsibility for customs clearance delays or failed payment approval, though we will try to minimize any potential delays.
Our orders can be delivered by DHL, UPS, or FedEx. USPS ….
After placing an order, you will receive an email from us containing all the details of your purchase. We may also be in touch if we need further information to verify your payment. Once your order is approved, the relevant FASHIONWISE partner will aim to dispatch it within 5 business days.
Depending on your location, delivery will normally take 3-30 business days from dispatch. We’ll be sure to keep you updated with tracking information and an estimated arrival date. You can also follow the delivery progress under ‘My Orders’ in your FASHIONWISE account.
If you order from multiple FASHIONWISE partners, please keep in mind that your items will arrive separately. While we aim to always deliver within the specified times, we aren’t responsible for delays due to customs clearance or failed payment approval.
We at ourselves to serving our customers with the best products. Every single product that you choose is thoroughly inspected, checked for defects and packaged with utmost care. We do this to ensure that you fall in love with our products.
Sadly, there are times when we may not have the product(s) that you choose in stock, or may face some issues with our inventory and quality check. In such cases, we may have to cancel your order. You will be intimated about it in advance so that you don't have to worry unnecessarily about your order. If you have purchased via Online payment (not Cash on Delivery), then you will be refunded once our team confirms your request.
We carry out thorough quality check before processing the ordered item. We take utmost care while packing the product. At the same time we ensure that the packing is good such that the items won’t get damaged during transit. Please note that Fashionwise is not liable for damages that are caused to the items during transit or transportation.
We will revise your returned product as soon as we receive it and if it follows the guidelines addressed above, we will proceed to issue a refund of your purchase. Your refund may take a couple of days to process but you will be notified when you receive your money.